RCA TV PROBLEMS

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janed
janed's picture
RCA TV PROBLEMS

My 36" TV model F36649 purchased in 11/2002 has started displaying the menu and guide any time it wants to. The sound comes and goes. The remote doesn't help. The buttons on front of TV work different options that what you select. For example, the chanel up button turns the tv on, the menu button will bring up the tv guide. I can't make the guide go away long enough to change the channel. If the guide does go away, when you touch any button, it comes back or the menu comes on and mutes the sound. It is very frustrating. Before taking to service center, does anybody know of a fix at home? Is there a solution?
Thanks

Matt Whitlock
Matt Whitlock's picture
That is a really weird issue.

That is a really weird issue. Either it has totally gone cooky, or the TV has a factory demo mode that got enabled. Check your TVs manual to see if this is the case.

grant
grant's picture
Rca 35" Home theater Tv has

Rca 35" Home theater Tv has sound, but displays a
dull line vertically down the center of screen.
Before I call a repair man, does anyone have
any suggestions on what to check.
I don't have a high voltage probe, but I guues
I should get one and start there, but if it looks
like something simple to anyone, I would apreciate the input.
Thankyou

Grant

RENNY
RENNY's picture
I have about the same problem

I have about the same problem with my RCA 36 inch model F36668. I can switch on the TV by the remote control or by pressing the On button on the TV but when I try to change the channel or touch any of the buttons on the remote control or on the TV, the screen goes blank.
Then to get the picture back I have to press the On/Off switch on the remote or on the TV again (sometimes twice or three times) and the picture comes back on the same channel that I was on or if I had pressed the channel forward buton - before the screen went blank - then picture will come on the next channel. The picture is perfect otherwise. This means (I assume) the remote is activating the TV but something else is causing the screen to go blank everytime I try to change the channel or try to increase/decrease the volume or for that matter anytime I press any button. Is there any relay inside the TV that can cause this or is the IR sensor on the TV bad? I tried using a different universal remote control but have the same problem and so I am assuming it is not the remote. Is there any kind of a lock on the TV and if so, how do I reset to the original setting. Is there any 800 number where we can ask RCA for tech help?
Would appreciate if someone could help.
Renny

tatersmommy
tatersmommy's picture
I have a RCA tv not sure the

I have a RCA tv not sure the model but the channels keep changing (going up). Nothing ive tried will fix it. Nothing happened to it, it was fine and we was watching tv then we shut it off for a little while came back and it wouldnt come on. when it did come on all it did was change channels. any suggestions?

janed
janed's picture
Well, I gave up on my TV

Well, I gave up on my TV fixing itself. We loaded it into the truck today and it will go to the shop tomorrow. I will let ya'll know what they say the problem was and the cost. Of course, when I turned it on today, it worked pefectly. It is definitely an intermitten problem, so may take them awhile to locate the problem.
Later.

Techrat
Techrat's picture
I hate to break it to you

I hate to break it to you guys, but RCA Sets have a VERY common history of Microprocessor related problems. First it was the "T.O.B." or "tuner on board" problems that were related to breaks in the data ground structure, that also happened to be the tuner shield. Despite phasing out this in most of their later models (quite possibly due to the class action suit), I'm still seeing sets with bad designs, and bad processors. And since the processor controls all the functions, as well as the adjustment parameters, anything is possible when these develop "electronic alzhiemers". In many of these cases the microprocessor must be replaced, along with the EEPROM memory chip. Most have an upgrade/modification kit that includes componets that must be changed or added to solve this problem. Score another strike or Thompson!

janed
janed's picture
My tv is back home and

My tv is back home and working great, again. The tech said some of the controls were bleeding over....whatever that means. He changed 5 switches for 3.25 each and charged a total of 116.99 to fix the tv. That is cheaper than buying a new tv, since I have only had this one less than 3 years and it probably has an on time of less than one a year old.

martian
martian's picture
- RCA ColorTrak Plus-27"-No

- RCA ColorTrak Plus-27"-No channels below 51' I woke up from a nap yesterday and found that I could no longer get channel "line in thru 50". When I went into the set up menue I tried auto and manule programing, they all seem to be "enabled". It seems like it must be a hard ware problem to me. Anyone have any suggestions. Thanks Martian

Rozee
Rozee's picture
RCA Entertainment Series

RCA Entertainment Series Model#F25649, size don't matter. I was out rootin, and there it was. Thought to myself, check out that sweet T.V. So i grabbed the dam thing, why not? Get it home, wipe it down, it's looking better as we go. Well, brothers and sisters how many times have we heard that old saying? It don't matter how looks on the outside, it's what's on the inside that counts. Plugged it in? Yep, shot down! The F*&&^$%#%&^*& thing won't turn on! Any ideas? Or should i just go for skit shooting? Peace ROZEE

dr919
dr919's picture
I have an RCA TV DVD VCR

I have an RCA TV DVD VCR combo B27TF680 just over 3 yrs. old. The screen went black but I have sound. I have unplugged it for a day and plugged it back in to "reset" but nothing happened. If the picture tube went bad already does anyone know how much it costs to fix?

janed
janed's picture
I don't know what is wrong

I don't know what is wrong with your t.v., but I do know it is not the picture tube. When a picture tube goes out, it slowly gets darker and you can't adjust or if only one color gun goes out, the color will be off and you can't adjust. Labor cost is usually about 89.95 plus parts. If it is picked up, you have an extra charge. If they come to fix it in your home and can't (and they won't) there's a p/u charge. You should check out prices on a new one and then decide. Repair will be at least $150.00. Just my opinion here from past experience. Hope this helps.

billywic1
billywic1's picture
i have a 52 inch hdtv rca tv.

i have a 52 inch hdtv rca tv. not sure what model. when i hit the button it glows green u can hear it start up but then it shuts off. it does this 3 times then stops. only had the tv for about 2 weeks. but it was an open box item at best buy.

Shwanon
Shwanon's picture
I have just purchases and RCA

I have just purchases and RCA 32" digital television, model number 32v434tyx5. Every time I turn it off for a long period of time, I have to press the down volume button on the television and the clear button on the remote at the same time for five to ten seconds to get it to turn back on. Does anyone know why this happens, and how can I get it to stop? I would like to simply turn my television back on by pressing the power button on the remote.
Please help. I really don't want to pack it back up and bring it back to the store if it's an easy fix. I've read through the entire manual and it says nothing in there about why it does this or how to get it to stop doing this, but it does to pess these two buttons if you have a problem turning your television on.
Thank you!!!!

Larry Dillon
Larry Dillon's picture
It sounds like the set has a

It sounds like the set has a reset problem with the brain or microprocessor in the tv set There is no easy fix that I know of,so if this set is new I would take it back ASAP, so you dont get stuck with a set thats new, and has a problem.  As it is new Im thinking maybe a firmware problem with the Micro?. Good Luck

janed
janed's picture
Matt Whitlock said: That is a

Matt Whitlock said: That is a really weird issue. Either it has totally gone cooky, or the TV has a factory demo mode that got enabled. Check your TVs manual to see if this is the case.

I took my tv into the shop about 9 mos. ago and the buttons on the front of the tv were replaced with no more problems. cost..........$105.00

Larry Dillon
Larry Dillon's picture
But janed this is a new set! 

But janed this is a new set!  Yes there have been past problems on an RCA sets and most of the time the repair person resolders all the grounds around the OBT(On Board Tuner) and the sheilds and say they do something else as RCA say this should'nt cost over 50 to 75 bucks and is a way for the shop to pad the bill. Im not saying all shops do that as we never did but I,ve seen alot of bills and saw what was done to sets. Innocent

Larry Kelley
Larry Kelley's picture
  Larry Kelley I have a 2001

  Larry Kelley I have a 2001 rca home theater premier with guide plus fifty two inch screen the chanels keep going up and down I have to unplug it to stop. can any body tell me what to do   thanks.

dynahog
dynahog's picture
so, what was the outcome?

so, what was the outcome? Mine just started doing the same thing last night. is it repairable or do i need to start looking for a new one? any help would be greatly appreciated. thanks dynahog

 

janed said: My 36" TV model F36649 purchased in 11/2002 has started displaying the menu and guide any time it wants to. The sound comes and goes. The remote doesn't help. The buttons on front of TV work different options that what you select. For example, the chanel up button turns the tv on, the menu button will bring up the tv guide. I can't make the guide go away long enough to change the channel. If the guide does go away, when you touch any button, it comes back or the menu comes on and mutes the sound. It is very frustrating. Before taking to service center, does anybody know of a fix at home? Is there a solution? Thanks

janed
janed's picture
dynahog said:

dynahog said:

so, what was the outcome? Mine just started doing the same thing last night. is it repairable or do i need to start looking for a new one? any help would be greatly appreciated. thanks dynahog   janed said: My 36" TV model F36649 purchased in 11/2002 has started displaying the menu and guide any time it wants to. The sound comes and goes. The remote doesn't help. The buttons on front of TV work different options that what you select. For example, the chanel up button turns the tv on, the menu button will bring up the tv guide. I can't make the guide go away long enough to change the channel. If the guide does go away, when you touch any button, it comes back or the menu comes on and mutes the sound. It is very frustrating. Before taking to service center, does anybody know of a fix at home? Is there a solution? Thanks

Dynahog,

I had to take into the shop. The buttons on the front were replaced. Labor and parts were about $105.00. I never used the buttons, only the remote, so I guess the sensors on them.....technical suff, but has worked fine for 9 mos.

Janed

slowgenius
slowgenius's picture
i have a 52 inch rear

i have a 52 inch rear projection hdtv and it gets a greenish hue on the right edge of the screen occasionally and i wonder what could be causing it. it happens on different inputs and channels. could it be caused by other equipment too close or something else?

LFB
LFB's picture
I have a older 52" projection

I have a older 52" projection . The sound disapeers except for a static sound. If I unplug it then plug it back in it works fine again. Sometimes it works all day and sometimes only for 10 to 15 minutes. Any help would be welcome.

jlpjrp
jlpjrp's picture
I have a rca projection tv

I have a rca projection tv model p56720lv that the picture went out in.  For a few days it would come in and out and then suddenly went out and won't come back.  Does anyone know if this is the picture tube.  It is a projection and none of the lights will go on and the tubes don't light up.  I have power and static sound but nothing else.  Before it went out it had a humming sound coming from the left back side.  I have had to have the board sautered before.  Could this be the same problem or a new one.  Help

Lando
Lando's picture
I have a RCA home theater

I have a RCA home theater late 1990s 60 inch. I have had some work done a few years ago and it worked great but now I am having a problem where the menu pops up for no reason the set will then not respond to the remote or front panel controls. It would not turn off so I pulled the plug And now it will not turn back on. I have had some minor work just done to the set it cost $100, the tech said he had to retrace some of the lines on a circuit board but, it worked for them, I brought it home and it worked for an hour and the problem came back. I am wondering does anyone think it may be the microprocessor and how much that would cost. Any help would be appreciated.

Larry Kelley
Larry Kelley's picture
Larry Kelley       It was the

Larry Kelley       It was the buttons on front of my tv.        thank you.

Larry Dillon
Larry Dillon's picture
Yes Larry Kelly, alot of

Yes Larry Kelly, alot of problems do come back to the switches that control the volume up and down and as well as the channels, but with the knowlege I have collected through out the years of TV and wide screen repairs, I have to say, Not all that seems likly is the problem?  No not with a bunch of differant things that I have seen in the past few years alone!!  I have seen problems such as this to be the remote sensor assy, also in maggy sets as well as Sylvania sets, to be a bad painter IC they call it (we techs call it a Microprocessor IC).  Also  Many repeated bad solder connections, and  the repeated falure of the regulator IC.  I wish i could guess on many of these repairs but Im sorry as the best I can do is guess for you, so you may have a standing stone on what a tech may tell you.  Im hoping that this will awaken most to ask whats happining with there repairs.  good Luck,  and Oh report back to us please on what you had done or had to do to ghet your set repaired.

DeniseRCA
DeniseRCA's picture
I need help ...I accidently

I need help ...I accidently locked my RCA TV " FPA-"  model #27V12T ( front panel lock?  parental control)..manually at that- because and I don't have the original remote. It won't show anything..How can get it going again. I normally use my cable box remote and it's not helping...or is there a number to call for assistance...please help..I've tried everything...Thanks! Denise

Charlann
Charlann's picture
Hey there DeniseRCA just

Hey there DeniseRCA just expereinced what I percieved was a lockout on front panel as well. I thankfully am anal and always spend the few bucks for extended warranty. A technician will be coming to my home Mon Dec 11 so if your problem has not resolved hang on and I will post results. In the mean time you may try unlocking the parental set up on the front panel. If you take your remote and point it at the the TV and push the volume down button on the TV front panel simultaneously with the clear button on your remote it should unlock the front panel control. However, it didn't work for me and I have the original remote. Can you hear the hum of electrical contact from within the tv? Unplugging the TV for a few minutes is supposed to fix any issue that may have resulted from a power surge.(many sets have a protection built in). I hear the hum! I have followed the tooth fairy down the RCA path of troubleshooting and read many boards but wasn't successful finding a fix at all. I am glad for the extended.

Larry Dillon
Larry Dillon's picture
Extended warrantys are good

Extended warrantys are good on alot of things.  Have you seen this article we have here?  http://www.techlore.com/article/14812/Extended-Warranties---Do-I-Really-Need-One-/  There are alot more cool and neat articles to read  just about anything electronic. 

Silva
Silva's picture
janed said: My 36" TV model

janed said: My 36" TV model F36649 purchased in 11/2002 has started displaying the menu and guide any time it wants to. The sound comes and goes. The remote doesn't help. The buttons on front of TV work different options that what you select. For example, the chanel up button turns the tv on, the menu button will bring up the tv guide. I can't make the guide go away long enough to change the channel. If the guide does go away, when you touch any button, it comes back or the menu comes on and mutes the sound. It is very frustrating. Before taking to service center, does anybody know of a fix at home? Is there a solution? Thanks

What modle#is this tv?

chuckly
chuckly's picture
how can i unlock my front

how can i unlock my front panle i dont have a clear button fpa locked is on

mec29
mec29's picture
I like quite a few other's

I like quite a few other's ask the? in the wrong forum!

thank's Matt for telling the right place!!!!! My rca 2002 32in. went crazy it had all those symtem's and more turn on and off ect. in the shop now est.175.00said it was the eprom. let's sue rca they suck

 

Larry Dillon
Larry Dillon's picture
175.00 bucks for a 5 $ part

175.00 bucks for a 5 $ part seems a bit steep!

rethar
rethar's picture
my front panel on my 27' RCA

my front panel on my 27' RCA is locked.i dont remember the password to the remote to unlock it. What can i do

dans_repair_service
dans_repair_service's picture
While I agree that $175 is a

While I agree that $175 is a bit steep, think about the process that must occur to restore your set.

1) Install new Eprom to start set and repair cold solder joints in the tuner that started the problem in the first place.

2) While the set is on, insert the old one.

3) Read all of the TV parameters for the set and write down.

4) Insert new eprom and modify all parameters to match originals.

 

This process usually takes a couple of hours if done properly.  Once complete, you should not have the problem again.

Emmy
Emmy's picture
Greetings and Happy New Year,

Greetings and Happy New Year,

I have an older 27" RCA  (circ 1998) which was in perfect working condition until I signed up with a satellite service and I have has multiple problems since.  BTW, I no longer subscribe to the above mentioned service. 

The original remote that come with the  no longer turns the tv on, that must be done manually.  Next the remote does not channel up or down for about 3 - 4 minutes.  I am unable to enter (i.e.) 47 and have the tv respond accordinally.  In order to obtain channel 47 I must channel up one channel at a time. 

The tech supposedly changed the code so the satellite remote would work to turn the tv on and off but it only turned it off.  I was able to access the different channels with no problem.

I have read the manual but can find no resolution in this matter.  I am beginning to suspect that the tv code itself was somehow changed. 

 

Does anyone have any suggestions? 

Thank you 

 

Larry Dillon
Larry Dillon's picture
Geez I guess I have been out

Geez I guess I have been out of ther loop a little long then Dan.  I still repair lots of sets but just for old customers.  We used to in a shop, get no more then a hunderd or 125 for an eeprom job. Oh by the way you can get pre programmed eeproms for almost the cost of a regular blank one.  Yes you may need to do a touch up but alot easyer then starting from scratch.

Larry Dillon
Larry Dillon's picture
I would first go out and get

I would first go out and get an inexpensive RCA type universal remote.  This will tell you if all of your problems are in the remote or the TV and the remote.  If the problem is in the TV set, most likly you have a problem with the remote sensor or the microprocessor in the TV set. There is is not much a user can do with these sets, as there are no real user replaceable parts inside this TV set.  If the remote does not work you will need to take it to a repair shop, but I would first see what a new set would cost, as you stated the set is eight years or older.  Good Luck, and let us know how you made out with this TV.

Larry Dillon
Larry Dillon's picture
rethar, whats the complete

rethar, whats the complete model number

mec29
mec29's picture
update on 32 in. rca repair

update on 32 in. rca repair cost 185.00 the guy said he had to put in a new micro processer pluss the eprom . when i told him about the 5.00 part he did not like that and insisted that it was a lot of labor + the micro processer . the part must have come from canada that was the setting.

work's great! mec29

Larry Dillon
Larry Dillon's picture
Yea possable about the micro,

Yea possable about the micro, but unlikly.

dynahog
dynahog's picture
Larry, read one of your

Larry, read one of your earlier posts about changing the remote. so, went to wally world and bought the $10 remote, they ranged from $7 to $21. most all functions are restored. the only thing is I have to wait about 3 minutes for the program guide to go away, but if that's the only draw back, I can live with that. thanks.

Lando
Lando's picture
Lando said: I have a RCA home

Lando said: I have a RCA home theater late 1990s 60 inch. I have had some work done a few years ago and it worked great but now I am having a problem where the menu pops up for no reason the set will then not respond to the remote or front panel controls. It would not turn off so I pulled the plug And now it will not turn back on. I have had some minor work just done to the set it cost $100, the tech said he had to retrace some of the lines on a circuit board but, it worked for them, I brought it home and it worked for an hour and the problem came back. I am wondering does anyone think it may be the microprocessor and how much that would cost. Any help would be appreciated.

Just wanted to give all of you an update. The tech who "fixed" my set, just resoldered a few connections and I brought the set back home again. It worked up until December 15th 2006 and then I was watching a DVD and the set made a loud popping noise and will not turn back on now. I have purchased a Samsung HD 50" DLP for the time being and it is a good set. But, I miss my RCA. I still have that set and will take it back to be repaired this spring.

 

barker001
barker001's picture
I have a RCA 32V434T model I

I have a RCA 32V434T model I purchased on 7/2006.  The TV is defective.  It keeps turning itself off and on.  I have called RCA and did all they asked to do, like unplugging it, making sure the timer wasn't on, or the kid pass.  So anything going on in my home is ruled out.  It is the TV.  So they will cover parts, and I have to cover the labor costs.  What possibly is wrong with my TV, is it worth getting fixed???  Does RCA have a bad rep.  I bought it at Walmart and paid extra for the name brand.  I won't buy RCA again.  I am so aggravated, it is brand new and broke!  If you have had similar experience let me know.  I am interested if you got it fixed, did it function well after that?  I called their customer service and got a lot attitude from them.  Seeing all the other problems that are posted with RCA , I would say they have their hands full. Does anyone know an address, or phone number I call and write to keep letting them know their product is lousy?

Larry Dillon
Larry Dillon's picture
Thats too bad barker001.  You

Thats too bad barker001.  You shouyld certainly call or write RCA on this problem.  they wilkl most likley say it only has a 90 day labor warranty.  This is the place to send an E-mail.  http://tv.rca.com/en-US/ContactUs.html  Good Luck, and let us know how you made out.

mec29
mec29's picture
barker001 i have a 2002 32in.

barker001 i have a 2002 32in. rca doe's your set have guide plus ?i had the same problem plus menu or guide plus came on and off ect. $185.00 to fix it eprom and micro processer it work's great now !it allways had and still does have a great pic. Cool

Gambit
Gambit's picture
I have a 2004 rca 52' rear

I have a 2004 rca 52' rear projection model :D52W17

Have problem with picture and tv shuts itself off and won't come back on.  I removed front cover as I was thinking power problem and I unhooked a wire labeled screen protector (I assumed it was a wire to turn off the tv if the screen protector was removed?)  Anyways, tv turned back on and made a wire shorting sound in rear of tv for about 5 mins.  Tv has been working fine now exept the picture bounces for about 5 minutes every time I turn it on.

Anyone had this problem or know what might be the problem as the repair shop said I'm looking 300-350Can, plus parts to look at it (he thinks power supply)

Gambit

 

victorcha
victorcha's picture
Matt Whitlock said: That is a

Matt Whitlock said: That is a really weird issue. Either it has totally gone cooky, or the TV has a factory demo mode that got enabled. Check your TVs manual to see if this is the case.

 

  seen this problem on rca and some outher sets. when ms smith cleans her dirty screen she would spray cleaner on the screen and it would  drip down in, on, the buttons if there under the screen, the cure replace the buttons they can be ordered and are easy to replace.  note spray cleaner on rag first then clean glass. Vic from gun barrel city usa

Joseph R
Joseph R's picture
my rca tv has developed a

my rca tv has developed a line that runs bottom to top and is distorted where the line goes also there is a black triangle that follows the up as well,but i do have picture still,when i tap the tv it fixes for a short while,any ideas on what could be the problem

 

Gambit
Gambit's picture
Gambit said: I have a 2004

Gambit said: I have a 2004 rca 52' rear projection model :D52W17 Have problem with picture and tv shuts itself off and won't come back on.  I removed front cover as I was thinking power problem and I unhooked a wire labeled screen protector (I assumed it was a wire to turn off the tv if the screen protector was removed?)  Anyways, tv turned back on and made a wire shorting sound in rear of tv for about 5 mins.  Tv has been working fine now exept the picture bounces for about 5 minutes every time I turn it on. Anyone had this problem or know what might be the problem as the repair shop said I'm looking 300-350Can, plus parts to look at it (he thinks power supply) Gambit  

 

Update:  The tv turns on and off fine now but the picture keeps bouncing in and out, and looks wavy.  Any thoughts?

barker001
barker001's picture
After getting the nowhere on

After getting the nowhere on my complaints to RCA, I called and talked to the store manager at Walmart where I purchased my model 32V343T.  The manager gave me store credit for the TV and I got a different brand.  I don't have much to say about RCA, but Thankfully Walmart came through on this for me!  The manager was sympathiac and made the situation right!

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