March 22, 2008 5:11 AM

I don't have the manual for this one with me at the moment, so I'll give you a couple of possibilities.

1) The volume control itself is defective.   This is a very common generic part and should be available for small $$.

2) The volume is controlled electronically (encoder control rather than potentiometer or up/down buttons).  The volume chip is smoked.  Again, a very common part costing about $10-$15 or so.

Also, the disc can be repaired by cleaning the lens using a cotton swab and alcohol (also very common).

Good luck,

Dan