Where exactly did you purchase it? Many companies put those "Do not return to store" labels on their products simply because its cheaper for them to repair in most cases. Try returning it, regardless of what the sticker says, explain to them that it didn't work out of box. If not send it into Samsung, if they truly know how to help a customer they won't send you a faulty camera the second time. Who knows though, just make sure you aren't paying more in repair than the camera is actually worth. There has to be a lemon law in effect so like I said, try returning it once.
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