January 4, 2008 7:01 PM
Hello there! I am new to the board and I wish I wasn't! The money we paid the t.v. repairman two months ago could have been saved! Let me give you a little history of my problems.
I own the Sony Rear Video Projector, Model # KP-51WS500. Some time ago, the red curved lines mentioned earlier in this thread, appeared on our screen. It was something that we could live with so we didn't spend the money to get it fixed at the time. Little did I know, until now, that it wouldn't have cost us a dime! Anyway, after awhile the television started flashing to red and would then shut itself off. So we would leave it off for a while and then turn it back on, problem fixed. Then, instead of flashing red, the picture would slowly fade to blue, with the sound working fine.
Once it started turning blue, we called in a repairman. He looked at it and told us that he had to order a transistor. He came back a week later and supposedly put in the new transistor. But I sat here watching him, and all he did was mess with the three little screw things in the front that adjusted the red lines from earlier. From what we could tell, the t.v. was fixed.
He did that repair on a Friday afternoon. That same night, we turned the television on for the first time and it flashed red immediately and then shut off. We turned it back on and all of the red color was gone. Now everything is green and blue. The picture is fine, except everyone looks like the Incredible Hulk! So the repairman came back and said that we needed a new red picture tube. That was the last we've seen him. That was two months ago, and everytime we call him he says that the tube is still on backorder. He doesn't answer our calls unless we call from a number that he doesn't recognize.
I am tired of dealing with this guy! And tired of giving him our money....$310 to date. Is there anywhere that we could order the picture tube from? Any help with this would be much appreciated! And just for s-n-g, could you please send my husband a copy of the manual? He's rather handy, so if this isn't the problem, then maybe it's something he could fix. Thank you so much in advance!
My email is: firstname.lastname@example.org
:o) Have A Great Day :o)