Edward,  The rpoblem you describe is usually either a dirty lens (Larry told you how to clean this) or bad optics.  The alternative possibility is that the DVD is not loading completely.  I am not familiar with the V2000 model, but if there is a belt associated with the loading mechanism and the belt slips, the load may not be complete.  This will show up as not being able to read the disk.  Check for this as well.

A word of caution though,  when cleaning the lens, DO NOT apply pressure.  The lens assembly is focused using an electromagnet (coils that condust electricity).  The lens assembly is floating on a few small wires.  Too much pressure will break or distort these causing other problems.

Dan

Yeppers that could be important. As you were told, make sure the mechanism is loading all the way. how you can tell when the units open, is that the disc sits all the way onto the platter and the lems tries to foucus up and down. If the lens does not move, most likley the unit is not loading the disc all the way. Never Please, when asking for help, leave anything out!

"Those who do not know their opponet's arguments, do not completely understand their own".

My guess is that the loading mechanism is out of time. The loading gears are driven by the same motor as the DVD sled. If it is out of time, the sled won't move. This will allow the index to be read (as you have seen), but will not alow the rest of the disc to be accessed.

dans_repair_service said: Edward,  The rpoblem you describe is usually either a dirty lens (Larry told you how to clean this) or bad optics.  The alternative possibility is that the DVD is not loading completely.  I am not familiar with the V2000 model, but if there is a belt associated with the loading mechanism and the belt slips, the load may not be complete.  This will show up as not being able to read the disk.  Check for this as well.   A word of caution though,  when cleaning the lens, DO NOT apply pressure.  The lens assembly is focused using an electromagnet (coils that condust electricity).  The lens assembly is floating on a few small wires.  Too much pressure will break or distort these causing other problems.   Dan

Hi Dan,

I, too, have a simular problem (disc not loading) except I don't think it will load anything.  I have cleaned the lens (I think it is the lens).  I do see it spring up and down.  (I assume that means the wires are in place.)  I have also check the belt and it seems to have tension.  (However, I do see two gears.  One pea-size gears infront of the units to the left (front view).  The other is larger (quarter-size) located in the rear on the right side.  Neither seem to move.  I manually moved the larger gear and it appears the lens moved back.  When I tried to load again, the error message was "no disc".  Is this a good indication the belt needs to be replaced?

I do hear the motor running and a few clicks, but then it stops.

Error Message: ...will not dispaly and ...check the disc. 

Thanks so much....  Elise

There should not be any clicking. I would suspect that one of the end sensor switches is bad. This means that the unit never realizes that the optics are in the "home" position. This will prevent the system from reading the disk. Unfortunately, that part is not a "field replacable part" from the view of Samsung. The only "part" is the optical assembly which is relatively costly. Try inserting a CD rather than a DVD. If the CD plays, that is an indication that the laser has lost the ability to generate the proper power for reading DVDs. This will require replacement of the optical assembly.
Keep us updated.
Dan

I no longer work with these on a daily basis, so I don't have exact costs, but figure on $75 for the part at a minimum. This comes as an assembly not just the optics.

Sorry about the bad news.
Dan