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September 18, 2005 12:08 AM

Categories: Digital and SLR Cameras

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Steve Fox

Joined: 09/18/2005

My Sony Cyber-shot DSC-S40 has just within the last week malfunctioned. I got it in mid-June and it was fine until just now. What happens is the screen where the images are usually viewed has gone white. There is no intro screen or anything. I just press the power button and the screen is white. I can hear different buttons working when I press them, but I cannot see anything beyond the blank white image. Please help if you can.

Discussion:    Add a Comment | Comments 1-25 of 33 | Latest Comment | 1 2 Next »

September 18, 2005 3:58 AM

Never mind, there was just a dislodged piece.

June 20, 2006 1:53 PM

I'm having the same issue. What piece was dislogded? Please help.

June 26, 2006 6:45 PM

TRY THIS!!!!!!!!!!!!!  PT

Okay, turn the camera off, then apply pressure at the bottom right of the screen(with your finger), press kinda hard, and turn the camera ON while pressing, it should work.   Smile

 Good luck

David Davlin

Woodway, Tx.

April 8, 2007 4:28 PM

Just give it tap with your knuckle where it says cybershot.Wink

April 9, 2007 5:51 PM

There is a modification required to the camera cabinet that will resolve this problem.  Given the nature of the repair and the sensitivity of the components within the camera, I would suggest that this camera be brought to an authorized Sony repair center.  They have access to the modification procedure.


April 10, 2007 3:59 AM

Given the cost of repairs nowdays, I  think you  might as well go with the knuckle solution.

April 10, 2007 3:00 PM

I don't know how long you have had the camera, so I'm guessing that it has exceeded the waranty period.  There is a whole discussion about the cost of repair and whether or not anything is worth repairs costs.  For my money, I look at the cost of the repair compared to the replacement cost and factor in the expected lifetime of the unit after repair.  Since the modification for the camera will fix the problem, I suspect that the repair cost will be significantly less than a replacement.    I have been and on occassion still work for an authorized repair center.  I have access to the modification information.  Unfortunately, I am restricted by contract from deseminating too many details.  I can state though, that the modification should resolve the problem and that the expected lifetime of the camera should be long.  I would call a center and ask for the cost of the modification. 


April 12, 2007 9:40 AM

Actually, I figured out how to fix the problem.  I opened the back of the camera up with a tiny screwdriver (like the ones found in eyeglass repair kits) and inside there is flat circuitry (for lack of a better word) that inserts into the screen. When I wiggled this the picture came back.  I guess it just got loose.  Anytime the screen starts to go blank again I just do the same thing.  It works everytime. Thanks for all of your input.Smile

View unverified member's comment - posted by John Woodes

March 8, 2009 2:54 PM

THANK YOU GUYS SO MUCH! My camera is my life and when i started getting the white screen i was So worried. thank you guys so much for your advice!

May 23, 2009 1:48 PM

I had this exact problem and the pressing worked! Evidently cameras respond to accupressure therapy!!

June 3, 2009 3:30 AM

Ok, I have the same problem. I've tried the screen pressing, knuckle punching , accupressure, therapy and prayer. Now what? Help, please!!!

June 15, 2009 4:23 AM

me too, ive tried them all and still no result! i cant afford to pay for repairs at the mo so any other ideas will be much appreciated. in fact pressing the screen may have done more damage as there is now a strange grey streak moving up diagonally from the bottom right corner with an orange glow around it! heeeelp

View unverified member's comment - posted by thanks so much!

View unverified member's comment - posted by Neon

September 7, 2009 8:50 AM

Pressing the Sony logo is only a temporary fix and sometimes it takes sustained pressure from fingers stronger than mine. The problem with the casing of the camera creates strange images on the screen. I'm already shopping for a replacement.

December 8, 2009 8:45 PM

Amazing! Thank you, my white screen problem was resolved by pressing on the bottom right while turning on the camera. Not sure how you figured it out but I am glad you did, I was ready to go buy a new camera.

December 8, 2009 8:46 PM

Pressing the right bottom corner of the screen worked for me. THANKS!

December 9, 2009 8:01 AM

Relsx, folks. The 'pressing on bottom right' fix only works temporarily. After mashing that spot for several weeks, the white screen wouldn't go a way, finally. I have abandoned that camera. It DID work for 3 years.

View unverified member's comment - posted by doddengirl25

View unverified member's comment - posted by johnb1011

July 1, 2010 4:37 PM

i tried everything
its not working:(
any other possible solutions?

August 6, 2010 12:40 AM

Holy cow hitting the Cybershot logo with my knuckle worked immediately. White screen turned into a picture immediately. Thought y'all were joking. Thanks, what quality hardware eh??

November 7, 2010 11:39 AM updated: November 7, 2010 11:42 AM

I tried putting pressure on the bottom right corner and now my entire screen is black.

February 3, 2011 6:33 AM

I just fixed my white screen problem...

My problem was white display in photo mode; but in play mode was OK.
I could see on display old pictures, but I couldn't take new pictures (they were coming white also).

I have taken the camera apart as you see in youtube video:
In the same video you see him taking off a component from the old objective and attach it to the new objective.
THAT was my problem.
There is a little electronic circuit on that component, and it has a little square black chip.
Few of its legs were not soldered properly.
I just re-soldered them, put everything back, and in less than 30 minutes I have fixed my camera.

I have to warn you....do it at your own risk.
There are some, no, all parts are so small, you need a good magnifier to see them, a nice easy-steady hand and a good solder-iron with a very tiny tip.
And of course if you have 30 years experience in electronics (as I do) = much better.

And when you think I spent some time online with Sony for a repair quote = ?120
I said better I buy another camera from ebay than paying that much...

Discussion:    Add a Comment | Back to Top | Comments 1-25 of 33 | Latest Comment | 1 2 Next »

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