Why is it they make cell phones that can take pictures, shoot video, surf websites, send e-mails, and show PowerPoint presentations, but not reliably make phone calls??? If cell phones really were as reliable as Verizon and AT&T said so, then no one would ever drop a call for seemingly no reason. I've got plenty of bars AT&T!

What's funny is that the worst part of dropping a call isn't the fact the call is lost, it's the fact that no one is really sure who's supposed to call back. So what happens? Here's the typical lost call scenario:

1. After a moment or two of talking to nothing, the parties in question realize the call has been dropped.
2. Instinctively, both parties call each other at the same time and end up getting routed to voice mail.
3. Both parties realize the other is trying to call, so decide it's best to wait for the other call to come through.
4. Both parties waste time waiting for a call that's not coming.
5. Out of sheer coincidence (as it always seems to be), they both get tired of waiting and try to call the other, again at the same time.
6. After receiving voice mail again, each party decides to continue calling back until they get through.
7. Eventually, the slower dialer ends up getting through on the other party's call waiting while the other party is leaving them a message to call them back whenever.
8. The call continues... with the voicemail box on hold.

I don't know about you, but this scenario happens to me all too frequently. Today, I can honestly say that enough is enough. I've had it. I'm not going through this (and other things like this) again, which is why I'm creating Matt's Tech Laws (insert fanfare). So here we go, number 1:

Matt's Tech Law #1: Should a cell phone call be dropped, it is the responsibility of the original caller to call back. Period.

So the next time there's a crossed wire between who's supposed to call back, get them up to speed. Tell your family, your friends, your in-laws, the guy taking tickets at the movie theater... everyone! There's no reason we all can't be on the same page and stop the dropped call nightmares.

Read More In: Phones, Smartphones, and PDAs