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Disable the Parental Lock on APEX TV's

A TechLore "Ask the Experts" Question...


I have Apex 20 inch TV and the lock is on. How do i take if off? Is there a 800# that i can call for someone to help me with my tv.

-submitted by flowers35


According to Apex, you can disable the parental lock using the following information.

  • If you have a blank screen with a red key on the bottom left, simply press the (function or F) button and the mute button at the same time. This will unlock the screen and allow you to view the channel as desired.

  • If your TV asks for a 4-digit code or password please enter 3308 or 6688 to unlock the screen or reset any preset rating levels.

  • If you have a GT2011J or GT2011S Television, hold the (Display) button for 10 seconds, it will unlock the screen. If password or code is requested, try 3308 or 6688.

One of the above methods should get you past the lock. If so, I would take the opportunity to disable the lock in the TV's menu so this doesn't happen again.

If this still doesn't work, you can call Apex Customer Support at (800)880-1227.

Matt Whitlock - Editor, TechLore.com

Discussion:    Add a Comment | Comments 1-12 of 12 | Latest Comment

January 30, 2009 3:43 PM

The Tv went blue and with a red key in the bottom left corner. I try ur ideas and they dont work and then i called 180088021171 and they never answered...

View unverified member's comment - posted by getro

February 3, 2011 4:24 PM

I have a model GT2011S and I have tried to take the lock off with no success. I am using a universal remote from radio shack. Tv turns off/on but will not respond to any other function. HELP!!!

View unverified member's comment - posted by alyssa johnson

View unverified member's comment - posted by han77chewy

October 18, 2011 6:24 AM

Thanks a million! I did it and it worked. I also have a universal remote and this is what i did. I used the menu button on the tv and manually entered the system command. I then used the volume keys/channel keys (whichever works for you) to go to parental block in the systems menu. it asked me for a code and then i used my universal remote to enter both codes. the second code worked for me. Thanks a lot. This was frustrating me, it is so stupid. For years, I can watch nickelodeon and then one day i'm being blocked from kiddie channels for no reason.

View unverified member's comment - posted by andrea123456

View unverified member's comment - posted by Diana00000

View unverified member's comment - posted by mrs. Hervey

View unverified member's comment - posted by Sajjad

June 25, 2013 11:34 AM

worked for me too, Funcation (F button) amd Mute button at the same time and my TV lock turned off and I got the picture back, Thnaks!

View unverified member's comment - posted by juanita payne

Discussion:    Add a Comment | Back to Top | Comments 1-12 of 12 | Latest Comment

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